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Mark McRae

Quality Assurance Automation Engineer
Orlando, Florida, United States

Military Summary

I served 20 years in the U.S. Army with distinguished service in intelligence analysis, operations management, and leadership roles. I deployed to combat zones in Iraq and Afghanistan, where I led intelligence teams and provided critical support to military operations. Throughout my career, I supervised teams of various sizes and managed multi-million dollar intelligence systems while maintaining excellent security records. My expertise includes multiple foreign languages, signals intelligence analysis, serving in various capacities with the National Security Agency and distinguished units around the world. My military service concluded with academic and program management roles, where I managed large-scale technology projects and conducted security operations for thousands of military personnel.

Military Experience

Knowledge Manager/Anti-Terrorism and INFOSEC Operations Program Manager

Defense Language Institute
September 2015 - July 2017 (1 year 11 months) | Monterey, CA

Managed academic technology projects and served as Technology manager for SharePoint services over a 5,000 student and staff academic organization.

  • Migrated administrative tasks to SharePoint Services, reducing physical resources and time on task completion by 10% across the institute
  • Transferred academic awards process to digital format, reducing physical resources spent by 100%
  • Lead Project Manager for Language Day 2016 and Student Appreciation Day 2016
  • Conducted anti-terrorism training and drills, assessing vulnerabilities for a 5,000 student and staff organization
  • Coordinated emergency resources and personnel, providing accurate accountability in high stress situations

Persian Farsi Military Language Instructor

Defense Language Institute
October 2013 - September 2015 (2 years) | Monterey, CA

Conducted specialized foreign language instruction, teaching vocabulary, grammar, and writing systems to 35 multi-service students.

  • Instructed and supervised a class of 35 students achieving a 3.21 GPA with no disciplinary issues
  • Delivered over 200 hours of accredited Persian Farsi classroom instruction
  • Developed course curriculum for the third semester of the Persian Farsi Basic Course
  • Provided academic counseling and mentorship, removing seven multi-service military members from probationary academic status
  • Managed Language Immersion Program, coordinating and overseeing over 100 immersion training events

Training, Human Resources, and Operations Supervisor

US Army
October 2012 - October 2013 (1 year 1 month) | Fort Lewis, WA

Supervised a 121 Soldier Military Intelligence Company, conducting all day-to-day unit sustainment actions including operations, supply, HR, and logistics.

  • Scheduled and conducted training analysis, resulting in a fully mission capable unit for combat environment operations
  • Qualified on Army's new Digital Training Management System for executive-level reporting
  • Supervised supply and logistics project to reduce waste and consolidate excess warehouse equipment
  • Created mentorship program for new staff, successfully integrating dozens of new members

Senior Tactical Signals Intelligence Analysis Supervisor

US Army
October 2010 - October 2012 (2 years 1 month) | Fort Lewis, WA

Senior Supervisor of Tactical Cryptologic SIGINT Teams for a Stryker Combat Brigade, leading deployment to Kandahar Province, Afghanistan.

  • First supervisor to employ satellite communications, ensuring force protection for over 400 Soldiers with zero loss of life
  • Provided operations management to four SIGINT teams, achieving 100% mission readiness in combat environment
  • Built and supervised Brigade Technical Control and Analysis Element, serving as NSA liaison
  • Deployed new tactical SIGINT collection system, expanding force protection posture and providing timely intelligence
  • Resourced and supported over 29 SIGINT missions during Brigade Field Operations Training

Senior Geo-Spatial Metadata Intelligence Analyst

National Security Agency
May 2009 - October 2010 (1 year 6 months) | Iraq

Deployed to Ramadi, Iraq as Supervisor of a Cryptologic Support Team conducting geo-spatial metadata intelligence analysis.

  • Set the standard within Anbar Province through intelligence analysis, clear briefing, and timely reporting
  • Established role as subject matter expert for signal intelligence on targeted terrorist groups
  • Reported high-importance information directly to the Commanding General of Multi-National Forces Iraq
  • Served as qualified auditor of Geo-Spatial Metadata Analysis Intelligence with zero violations

Senior Digital Network Intelligence Analyst

National Security Agency
June 2008 - May 2009 (1 year) | Fort Meade, MD

Served as language and subject matter expert for high-level development team, producing timely intelligence using cryptologic skills.

  • Analyzed over 17,000 documents and authored four reports supporting high-priority intelligence requirements
  • Maintained 100% accountability of thousands of classified documents with zero security violations
  • Translated nine high-visibility intelligence documents providing new insight into target activities
  • Developed effective methodology for reporting that became the division's standard
  • Completed four operational SIGINT courses and coordinated division-wide training initiatives

Supervisor

National Security Agency
June 2006 - May 2008 (2 years) | Fort Meade, MD

Supervised 37 Soldiers across three intelligence analysis disciplines performing operations throughout the NSA Signals Intelligence Directorate.

  • Assisted 22 sections for formal Command Inspection with 19 receiving commendable ratings and zero unsatisfactory
  • Escorted 265th Army Security Agency Company for battalion professional development seminar
  • Wrote and executed Internal Unit Evaluation featured in Fort Meade Post Newspaper
  • Maintained unit sponsorship program, mentoring 22 newly assigned Soldiers for smooth integration
  • Prepared and executed five mandatory training events for 142 Soldier unit

Mission Manager

National Security Agency
March 2003 - June 2006 (3 years 4 months) | NSA/CSS Georgia

Mission Manager for watch floor operations, managing reporting, collection, and dissemination of foreign signals communications to national consumers.

  • Led 26-person multi-service team supporting U.S. forces overseas
  • Maintained accountability for $125,000 of national level intelligence processing systems
  • Created comprehensive manual and study guide for future Mission Manager Trainees
  • Compiled critical mission information used daily in intelligence briefings for national level consumers
  • Served as Squad Leader for nine Soldiers with four promoted to Non-Commissioned Officer Corps

Contract Language Analyst Manager

Joint Task Force Guantanamo Bay
May 2005 - November 2005 (7 months) | Guantanamo Bay, Cuba

Deployed as Contract Language Analyst Manager responsible for 16 contract linguist section for tasking and dissemination of translated products.

  • Maintained and administered $2,000,000 computer system
  • Created streamlined data retrieval and tracking process, reducing administrative tasks
  • Provided training to ensure all personnel were qualified in critical, time-sensitive tasks
  • Performed quality control and editing for over 900 technical support reports

Russian Cryptologic Language Analyst

US Army
June 1997 - December 2001 (2 years 3 months) | Mainz Area, Germany

Served as Russian Cryptologic Signals Intelligence Analyst, deployed to Kosovo as Intelligence Analyst and American Liaison to Russian Forces.

  • Utilized direction finding electronic equipment for foreign communications analysis
  • Maintained accountability of electronic warfare intelligence equipment and transport vehicles
  • Served as Intelligence Analyst for U.S. Forces in Kosovo supporting liaison operations with Russian Federation Forces
  • Communicated daily in Russian with Russian Army Soldiers to improve international relations

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